Outdoor clothing specialist since 1964
General information
Our orders are shipped by UPS to your home or to a pick-up point of your choosing.
When confirming your order please select the method of shipment, the address if to your home, office or other saved address, or the pick-up point if you prefer this method of shipment.
At CimAlp we aim to get your order dispatched as quickly as possible. All orders are processed:
- on the same day if placed on a working day before 9AM
- on the next working day if placed on a bank holiday
- on monday (if not a bank holiday) if placed at the weekend
We use UPS as our delivery partner for all orders in the United Kingdom. Once your order is on route, UPS will send an email to the email address on account with a delivery date.
On the day of delivery, UPS will email you with a one hour delivery slot. You can update your delivery details by clicking the link in the email and following the instructions provided by UPS.
Delivery time and costs
PICK-UP POINT:
UPS Classic (2 to 3 opening days): £4.99 - Free from £50 per order
UPS Express (1 opening day): £9.99
AT HOME:
UPS Classic (2 to 3 opening days): £9.99 - Free from £100 per order
UPS Express (1 opening day): £14.99
All shipment may be subject to local taxes, customs duties, dues and fees for customs clearance upon delivery and for which the customer is liable.
Contact
If you have any further questions about delivery you can contact our customer service at contact@cimalp.co.uk